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Richard Luton Properties is a local company, established in Canberra in 1999, with a business philosophy based on Richard’s vision of ‘putting the person back into real estate’ – providing a personal and knowledgeable service tailored to individual client needs.
Over the last eleven years, Richard Luton and his team of experienced sales and property management consultants have achieved significant property results, in partnership with the people of Canberra, throughout Canberra.
Tailored marketing campaigns and excellent communication and negotiation between vendor and buyer were key success strategies.
As the largest privately-owned agency in Canberra, clients receive unequalled consistency of service from each of the six offices. One company, one direction:
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all staff have the same training
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all staff have the same Principal providing strategic direction
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all staff use the same database, technology and resources
This consistency provides significant benefits to you – saving you time, money, and ensuring you get the right information every time.
Sales success is due to many factors – client service, a highly-trained team, and market knowledge are top of the list. But what makes Richard Luton Properties different is the active involvement of the Principal, Richard Luton, in the business. Richard Luton Properties is more than a brand.
A Brief History
Prior to opening the business in 1999, Richard was already a formidable presence in the Canberra real estate market. He has leveraged his significant expertise, industry and market knowledge, skilled negotiation abilities, superior customer service, delivery and effective communication skills to become one of Canberra's most recognisable and successful faces in real estate.
Since opening in 1999, Richard Luton Properties has achieved an astonishing annual 60% growth rate. Today, over 60 highly-trained and knowledgeable staff provide the full range of real estate services across seven locations Canberra-wide – expert advice is available on a range of issues including the variety of auction methods and Private Treaty negotiation options. Richard’s expert sales teams achieve consistently exceptional results, these include:
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171 record suburb sales in total since 1999
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More than 6,500 homes sold in just over 11 years
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Over 250 sales in excess of $1 million dollars
The unique combination of Richard's sales experience and business management abilities are the key elements that have seen Richard Luton Properties grow from a boutique agency into one of the most successful chains in Canberra.
Committed to the community that supports us
Richard Luton Properties actively supports our local community through a broad community service program. This is lead by a flagship event each year, the Richard Luton Properties Valentine’s Day Charity Ball. In 2008, over $30,000 was raised for Claire Holland House. In 2009, this event will support the Heart Foundation.
In addition to the annual flagship event, additional community support is provided to smaller groups throughout Canberra. We regularly participate in other charity balls, purchase corporate tables, and buy and donate auction items. Annually, our auctioneers, as a group, donate significant time to fundraising auction events each year.
Richard Luton Properties is committed to supporting the community that supports us. Our continued corporate support of smaller community groups such as ACT Organ and Tissue Donation Service specifically reflects our corporate philosophy to provide help and support regardless of size or might.
Our agents carry this same core community commitment through to their daily lives and business practice. By participating in events at Canberra schools and supporting local care-based groups such as Marymead and the Salvation Army, we help raise the profile of important issues affecting our community.
Richard Luton Properties is committed to Canberra, committed to the people of Canberra. Through his overarching commitment to ‘putting the person back into real estate’ – which includes valuable community support – Richard Luton and the team at Richard Luton Properties look forward to working with you to achieve your real estate results into the future.
Key Team Achievements
2010
2010 - ACT Telstra Social Sensis Responsibility Award Winner
2009
2009 - REIACT 'Innovation Award'
2009 - REIACT 'Education and Training Award'
2009 - Richard Keeley REIACT Auctioneer of the Year
2008
2008 - Richard Keeley REIACT Auctioneer of the Year
2007
2007 - REIACT Canberra Times Best Marketing Award
2007 - AREA’s (Australasian Real Estate Awards)
‘Contributor of the Year’ - Richard Luton Properties
‘Rising Star Agent of the Year’ - Tim Burke
‘Auctioneer of the Year’ - Richard Keeley
2006
2006 - REIACT Property Manager of the Year
2005
2005 - REIACT Finalist, Education and Training, Sales Achievement Award,
Corporate/Franchise Agency of the Year
2005 - Richard Keeley REIACT Auctioneer of the Year
2004
2004 - Richard Keeley Outstanding Agent Achievement Award
2004 - REIACT Finalist, Property Manager of the Year, Sales Person of the Year, Auctioneer of the Year, Education and Training and Corporate Agency of the Year
2004 - REIACT Winner of Advertising and Marketing Award
2004 - Number 70 in BRW Fastest growing business
2004 - Winner of AMP Telstra Small Business Award
2004 - Finalist Telstra Small Business Awards
2003
2003 - REIACT Finalist Corporate Agency of the Year 2003
2003 - Finalist Telstra Small Business Awards ACT
2002
2002 - Finalist REIACT corporate agency of the Year
2002 - Finalist Telstra Small Business Awards ACT
2002 - Telstra award for Community Support
2002 - REIACT Canberra Times Best Marketing Award
2001
2001 - REIACT Canberra Times Best Marketing Award
2000
2000 - REIACT Canberra Times Certificate of Merit Marketing winners
2000 - Introduced luminous signs to Canberra Real Estate
2000 - Introduced PDF Canberra Times Pages to Canberra Real Estate
2000 - Introduced Virtual tours to Canberra Real Estate
1999
1999 - Opened Richard Luton Properties
1998
1998 - REIACT Canberra Times Certificate of Merit - Marketing
1998 - Leading Agents of Australia State Salesman of The Year
1997
1997 - Leading Agents of Australia State Salesman of The Year
1996
1996 - Leading Agents of Australia State Salesman of The Year
1996 - Leading Agents of Australia Best All Around Performer Australia Wide
1995
1995 - Richard Luton won ACT sales person of the year awards (REIACT first year of awards)
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